Recalling research experiences long ago

Reading a fellow historian’s experiences at the National Records of Scotland, and reminded a little of the problems I had there 30+ years ago (then Scottish Record Office). I ended up making a formal complaint in writing about one of the staff, who was constantly treating teenage me in extremely derogatory terms, including joking about me to others in the search room. He was demoted to non customer facing duties. Made my future visits so much better.